This document outlines the terms and conditions that our beloved users are required to follow while using our website and making purchases through it. By accessing or using our website, you agree to be bound by these policies. If you do not agree with any of these terms, please refrain from using the site.

Returns & Exchanges

By accessing and using our website, you represent that you are at least 18 years old and capable of entering into a binding contract. You also agree to comply with all applicable laws and these Terms and Conditions. We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion.

Product Information

At Qe&Sh, we promise and dedicate ourselves to providing our customers with accurate and up-to-date information about our products and services. Our product information includes details about sizing, colors, materials (such as cotton or linen), and prices. We strive to present all information without errors; however, occasional inaccuracies may occur.

All orders are subject to product availability, and any errors will be corrected as needed. We reserve the right to cancel or refuse any order if a product is unavailable, incorrectly priced, or if there is an error in the order details. In such cases, we will notify you and issue a refund for any payment you have made.

Ordering and Payment

By placing an order on our website, you agree to purchase the items in your cart. Once the payment and checkout process is completed, we will send you an order confirmation email.

All payments for our products must be made in Indian Rupees (INR) using our accepted payment methods, such as credit/debit cards, UPI, or net banking. Payments are processed securely through trusted third-party gateways.

Please note that product prices and availability may change without prior notice.

Shipping and Delivery

Qe&Sh delivers products across India. Orders are typically processed within 1–3 business days. Delivery times may vary depending on the location and may be delayed due to unforeseen events (such as weather conditions or courier issues).

Once your order has been shipped, we will notify you and share the tracking information. If a package is lost after being handed over to the carrier, please contact the carrier to file a claim. We will assist where possible, but Qe&Sh is not liable for any loss or delays caused by the shipping service.

To ensure a smooth delivery experience, please make sure that your shipping address is complete and accurate. Qe&Sh is not responsible for delivery failures caused by incorrect or incomplete addresses.

Returns and Exchanges

Users are required to follow the instructions provided in our Return and Exchange Policy in order to return any products purchased from us. Qe&Sh reserves the right to refuse returns that do not meet the policy criteria.

Refunds (if applicable) will be issued to the original payment method after we receive and inspect the returned item.

User Accounts

Users can create and sign in to their own accounts on Qe&Sh for a smoother and more seamless shopping experience. All users are required to provide accurate information and to keep their login credentials confidential.

You are responsible for all activities carried out under your account. We may suspend or terminate your account if you violate these Terms or engage in any prohibited conduct.

Intellectual Property

All the content and elements on this website—including text, images, graphics, logos, illustrations, and other forms of information—are the property of, or are licensed to, Qe&Sh and are protected by copyright, trademark, and other applicable intellectual property laws.

You may view and download the content only for personal use. Any other use, including copying, distribution, modification, or reproduction, is strictly prohibited without our prior written permission and is punishable under the law.

Disclaimers and Limitation of Liability

Our website and products are provided on an ‘as is’ basis.

Qe&Sh does not provide any warranties or representations of any kind, whether express or implied, regarding the products, services, or content available on this site. We are not responsible for any inaccuracies, errors, or omissions. In particular, we do not guarantee that product colors or textures will appear exactly the same on-screen as they do in person, nor do we guarantee that the website will always be uninterrupted or error-free.

Our total liability for any claim arising out of or related to these Terms (whether in contract, tort, or otherwise) is limited to the total amount you paid for the specific product(s) involved.

Changes to Terms

Qe&Sh reserves the right to change or update these Terms and Conditions at any time by posting the revised version on the website. Any updates or changes will take effect immediately upon being posted. Your continued use of the site after such changes constitutes your acceptance of the updated Terms.

Governing Law and Dispute Resolution

Qe&Sh operates under and is governed by the laws of India. Any dispute arising from or related to these Terms will fall under the exclusive jurisdiction of the courts in Bangalore, Karnataka. By using our website, you agree to submit to the personal jurisdiction of these courts.

Contact Us

If you have questions or concerns about our Terms and Conditions, please contact us at:

Email: storeqesh@gmail.com (We will endeavour to respond to you via email within 1-2 business days.)

Phone: +91 76949 31838 (Please call us anytime between 9 am – 5 pm IST Monday to Friday.)